Support
General help
App questions, account issues or a bug to report? Email support@closetu.app.
Payments
ClosetU doesn't process payments. You and the other student arrange payment directly, so we can't issue refunds or recover money for you. Pay in person, once you've seen the item. Our Community Guidelines explain how to protect yourself.
Problems with a sale
If someone doesn't show up, misrepresents an item or breaks our rules, report them in the app or email support@closetu.app. We review reports within 24 hours and act on accounts that violate our rules.
Privacy questions
Questions about your data go to privacy@closetu.app. See our privacy policy.
Community rules
The plain-English rules for listing, buying, messaging, and meeting up on ClosetU live in our Community Guidelines. Reports go to support@closetu.app.